FAQs
Everything You Wanted to Know (But Were Too Afraid to Ask)
Not sure where to start? You’re in the right place.
We get it! Websites, SEO, social media and all the other digital bits can feel overwhelming.
That’s why we’ve made this FAQ page super simple.
Whether you’re just getting started or you’ve been in business for years, here are the answers to the questions we get asked the most.
FAQs
Do you build websites?
Yes – and not just any websites. We create bespoke, beautiful websites that are easy to use, Google-friendly, and built with your business goals in mind. Whether you need a one-pager, a full site with bells and whistles, or something in between, we’ve got you covered.
Do I have to write all the content myself?
Nope! We know that getting the words right is often the hardest bit. That’s why we include professional copywriting in our web design packages. We’ll ask the right questions, so we can write your website in your voice, without you having to stare at a blank screen for hours.
Do you do SEO?
Absolutely. We bake SEO right into everything we do; from your website structure to the page content and blogs. We also offer monthly SEO services to help your website climb the Google ladder and stay there. You’ll get regular reports (in plain English), and we’ll tell you what’s working and what needs tweaking.
Can I get help with social media too?
Yes, and we’ll even make it fun. If you struggle to stay consistent or have no idea what to post, we can manage your content for you, or help you build a plan and show you how to do it yourself. You’ll never have to post “just for the sake of it” again.
What about hosting and maintenance?
All of our websites come with green hosting (eco-friendly and fast!) and a care plan to keep things running smoothly. We update plugins, back things up, and fix the fiddly stuff so you don’t have to. We also offer unlimited front-end changes if you’d like to tweak wording or swap out photos regularly.
What if I want to build it myself?
We’ve got you! Our Website Kickstart packages are perfect for business owners who want to DIY without the overwhelm. We’ll set up a starter site with everything ready to go; including hosting, WordPress, Divi, and our SEO Starter Kit. And if you need a little hand-holding, our Kickstart Pro includes support and feedback to keep you on track
What does your monthly support include?
Depending on your plan, we’ll manage your website, run SEO, write blog posts, handle your social media, and keep everything ticking along behind the scenes. We’re like a digital marketing department, just without the full-time salary.
What if I need a full strategy, not just a website?
That’s where our Online Marketing Accelerator comes in. It’s the full works: strategy, branding, design, SEO, content, and social media; all managed for you, with clear goals and a roadmap to get there. Think of it as your business growth fast-track.
Who do you work best with?
We love working with service-based businesses, especially those in finance, legal, architecture, or professional services. If you’re 2–3 years in and ready to level up your online presence, we’re your people.
Can I talk to a real human first?
Of course. Book a free discovery call with Tracy (that’s me!) and let’s chat about what you need, what’s working, and where you’re stuck. No pressure, no waffle, just honest advice.
Still unsure about something?
Drop us an email via the button below. We’ll be happy to have a chat.